Based on the evidence presented at a public hearing, a Division Administrative Law Judge will issue a recommended order advising the parties and the Commissioner how they believe the case should be resolved.
The Commissioner reviews the allegations, the evidence, and the recommended order and then issues a final Commissioner’s Order. If the ruling is in favor of the complainant, the Order will specify a remedy. In housing cases, remedies may include a change of policy or practice, provision of services, compensation for emotional distress, punitive damages, among others. In employment cases, remedies may include change in policies and practice, back pay with interest or benefits lost due to the discriminatory practice and/or compensation for emotional distress.