Language Access for Individuals with Limited English Proficiency
What is Language Access?
On October 6, 2011, Governor Andrew M. Cuomo signed Executive Order 26, which directs executive state agencies that provide direct public services to offer language assistance services (translation and interpretation) to people of Limited English Proficiency (LEP).
Each agency provides interpretation services between the agency and an individual in his or her primary language with respect to the provision of services or benefits.
Each agency also provides translation services in the six most common non-English languages spoken by LEP individuals in the State of New York, based on the United States census data and relevant to services offered by each of such agencies. At the moment, Spanish, traditional Chinese, Russian, Haitian-Creole, Korean and Italian are the top six languages. Some agencies may also choose to add additional languages based on their experience and other federal requirements.
Language Access Plans of New York State Agencies
LEP individuals are identified in a Language Access Plan developed by each agency. Below are language access plans for all state agencies that provide direct services to the public. The plans are effective May 30, 2017. Agencies will update their plans every two years.
Last updated: May 30, 2017